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What We're Reading Now
Strategic Mobile Design: Creating Engaging Experiences
By Joseph Cartman and Richard Ting
In spite of mobile's awesome potential, most organizations are barely participating so far. This accessible overview, with case studies, is a great place to start.
Learn more at Amazon.com
Ideas > Recommended Reading
You can't lead if you don't read.
An incomplete compendium of our favorite thinking.
Vision
The Long Tail: Why the Future of
Business is Selling Less of More
By Chris Anderson
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Groundswell: Winning in a World
Transformed by Social Technologies
By Charlene Li, Josh Bernoff
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Click: What Millions of People Are Doing Online and Why it Matters
By Bill Tancer
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Born Digital: Understanding the First Generation of Digital Natives
By John Palfrey, Urs Gasser
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The Design of Everyday Things
By Don Norman
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Democratizing Innovation
By Eric von Hippel
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Outside Innovation: How Your Customers Will Co-Design Your Company's Future
By Patricia Seybold
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Wikinomics: How Mass Collaboration Changes Everything
By Don Tapscott and Anthony D. Williams
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Process
Subject To Change: Creating Great Products & Services for an Uncertain World: Adaptive Path on Design
by Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba
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Built for Use: Driving Profitability Through the User Experience
by Karen Donoghue, Michael D Schrage
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Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
by Steve Krug
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Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations.
by Amy Shuen
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Institutionalization of Usability: A Step-by-Step Guide
By Eric Schaffer
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What Every Intranet Team Should Know
By James Robertson, Step Two Designs
Learn more at Lulu.com
Skills
Actionable Web Analytics: Using Data to Make Smart Business Decisions
by Jason Burby, Shane Atchison, Jim Sterne
Learn more at Amazon.com
The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web (VOICES)
by Steve Mulder, Ziv Yaar
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Observing the User Experience: A Practitioner's Guide to User Research
by Mike Kuniavsky
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Search Engine Optimization: Your Visual Blueprint for Effective Internet Marketing
by Kristopher B. Jones
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Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions
By Tim Ash
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Call to Action: Secret Formulas to Improve Online Results
By Bryan Eisenberg, Jeffrey Eisenberg and Lisa T. Davis
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Paper Prototyping: The Fast and Easy Way to Define and Refine User Interfaces
By Carolyn Snyder
Learn more at Amazon.com